Social Media Executive for the largest outdoor recreation retailer in the UK & Ireland

It’s no longer enough for brands to talk at people - it’s tedious and disengaging.

That’s why I transformed Cotswold Outdoor’s organic social media into a community-building tool as well as a marketing platform.

The brand mission was simple: Inspire everybody outdoors in a sustainable way.

So I gave value to our followers with stories about our experts, customers, brands and services.

There were instant results!

Follower Growth - Cotswold Outdoor

Average engagement rate per IG post: 1.15% (Up 92% on previous 36-month period)

I was a one-person social media team managing two brands. That’s more than six channels in total.

Here’s how I engaged outdoor-loving customers for nearly three years.

Camping hacks

Promoted products with fast-paced, educational content

Patagonia Worn wear

Reached new audiences by pairing short-form videos with trending audio

Fjallraven all-women’s weekend

Created buzz ahead of events to drive sign-ups

The Wildlife Trusts collaboration

Collaborated with key partners to acquire new customers and tell stories

Recycle My Gear service

Increased awareness of our sustainability services though ambassador activity

Camping Kit List service

Increased awareness of our expert services through ambassador activity

International Women’s Day

Gained trust and loyalty with impactful, social media-led campaigns

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